Health Equity Steering Committee Report

Health Equity Three Year Pillars

Identifying and Reducing Disparities

The Health Equity Steering Committee (HESC) provides oversight of health equity activities across Fred Hutchinson Cancer Center. HESC is responsible for the development and prioritization of the organization’s health equity pillars which consist of a set of goals, objectives, and tactics to advance health equity for patients as well as research participants and collaborators from the community.

A Message From the Co-Chairs

The formation of the Health Equity Steering Committee (HESC) brings together passionate and action-oriented individuals committed to identifying and reducing disparities within our clinical care delivery, research and clinical trials. We are excited to present our three-year strategic pillars in 1) research, 2) patient experience and outcomes and 3) community engagement and outreach — each with their own goal, objectives and actions for advancing health equity.

The pillars reflect many of the recommendations made by our Inclusion and Equity in Research Taskforce, who spent six months identifying opportunities for community engagement, better patient care and more robust, inclusive, and equitable approaches to research studies and clinical trials. In collaboration with the Health Equity Program, stakeholders across the institution were engaged to help frame our health equity priorities, complement existing goals and ensure alignment.

Success means our community, patients and staff see evidence that Fred Hutch is addressing access barriers and reducing disparities. We look forward to highlighting our work in a future progress report. The HESC will not stop until ALL our patients, research participants and surrounding communities have just and fair access to the health and cancer care they need to thrive. That is our promise to you.

In solidarity,

Dr. Hannah Linden

Hannah Linden, MD, FACP
HESC Faculty Co-Chair
Athena Distinguished Professorship of Breast Cancer Research
Clinical Director Breast Cancer Program
University of Washington 
Fred Hutchinson Cancer Center

Tiffany Go

Tiffany Go, MPA
HESC Staff Co-Chair
Health Equity Program Manager
Office of Patient Experience – Clinical Quality
Fred Hutchinson Cancer Center


A Message From the Executive Sponsors

Leveraging the power of the Fred Hutchinson Cancer Research Center and Seattle Cancer Care Alliance merger, the aim of the HESC is to ensure that Fred Hutchinson Cancer Center, University of Washington and Seattle Children’s — all three of our Cancer Consortium institutions — better serve our cancer patients throughout the region with accessible, equitable and inclusive research opportunities and clinical care. Fred Hutch and the Cancer Consortium recognizes the need to reach more diverse patients and meet them where they are, and we see multiple overlapping needs between research and clinical care. With our established HESC pillars, we’ll continue identifying and addressing the common barriers of our patients, research participants and surrounding communities; and we’ll work to overcome these challenges using the breadth of Fred Hutch and Cancer Consortium resources and expertise.

Onward,

Wendy Law

Wendy Law, PhD
HESC Executive Sponsor 
Associate Vice President of Cancer Consortium Programs
Fred Hutchinson Cancer Center

Brittany McCreery

Brittany McCreery, MD, MBA, FACHE
HESC Executive Sponsor 
Vice President, Quality, Safety and Value
Fred Hutchinson Cancer Center

About HESC

The Health Equity Steering Committee (HESC) provides oversight of health equity activities across Fred Hutchinson Cancer Center. HESC is responsible for the development and prioritization of the organization’s health equity pillars which consist of a set of goals, objectives, and tactics to advance health equity for patients as well as research participants and collaborators from the community.

Success Statements

We’re building a multi-year health equity strategic plan designed to foster the organizational alignment needed to successfully address health disparities. Leaders and managers throughout Fred Hutch will be active participants, working collaboratively to ensure our efforts are sustainable, rather than a patchwork of pilot programs. As we pursue this work, our community, patients and staff will see evidence of meaningful change in addressing access barriers and reducing health disparities.

Committee Priorities

The health equity steering committee will tackle a wide range of initiatives in the pursuit of our goals. They will be responsible for the direction, prioritization and approval of health equity initiatives and measurements of success. They’ll make strategic adjustments when goals are missed, as well as prioritize health equity-related resource requests.

HESC Membership

Rainer Achacoso

Nursing Administration

Brandelyn Bergstedt

Patient Experience & Equity

Kathy Briant

Office of Community Outreach & Engagement

Dr. Paul Buckley

Diversity, Equity and Inclusion Core

Brigette Cohan

Service Line Community Oncology

Natalie Curtis

Government & Community Relations

Craig Dee

Indigenous Cancer Health Equity, Office of Community Outreach & Engagement

Jennifer Dixon-Steakley

Oncology Clinical Supportive Care Services

Meghan Donohue

Enterprise Analytics

Gabrielle Flowers

Clinical Operations

Cindy Gist

Clinical Operations

Dr. Ajay Gopal

Hematology & Heme Malignancies Clinics 

Erica Karlovits

Director of Supportive Resources

Dr. Gentry King

Gastroenterology Clinic

Karma Kreizenbeck

Hutchinson Institute of Cancer Outcomes Research

Dr. Benjamin Li

Radiation Oncology

Dr. Jay Mendoza

Office of Community Outreach & Engagement

Kelly O'Brien

Philanthropy

Dr. Dornell Pete

Public Health Services

Dr. Venu Pillarisetty

Surgical Oncology

Dr. Tom Purcell

Medical Staff Office

Pria Sarai

Director of Front-End Operations Revenue Cycle

Dr. Veena Shankaran

Hutchinson Institute of Cancer Outcomes Research

Kristi Stiffler

Clinical Research Support

Elizabeth Stohr

Clinical Operations Research Services

Dr. Matty Triplette

Public Health Sciences

Ursula Tsosie

 həliʔil Program, Prevention Services

HESC Research Pillar for FY 24-FY27

Goal: Promote participation of diverse populations in research (aligned with DEI Strategic Plan, Inclusion and Equity in Research Program, and HB 1745

Identify and address barriers that might prevent diverse populations from participating in research and clinical trials.

Action 1: Evaluate the feasibility of expanding pre-screening for clinical trials eligibility and identification of barriers to participation to all clinics by FY27.

Action 2: Establish Research Engagement as part of the Office of Patient Experience (partnership with investigators and patients)

Action 3: Have dedicated resources/FTEs work directly with patients and participants to identify barriers to care and research enrollment and to close gaps and provide support.

Remove the financial barriers that prevent underrepresented populations from accessing cutting-edge treatments and contributing to vital research efforts, thereby promoting inclusivity and diversity in clinical trials.

Action 1: Explore viable models of providing financial support to eligible individuals from underrepresented communities who wish to participate in clinical trials. This may include a specific financial assistance fund or the creation of a foundation, among other avenues.

Action 2: Engage Office of General Counsel and Government and Community Affairs to define allowable patient financial support for clinical trials.

Action 3: Define and establish patient support (travel, lodging, food, wages, etc.) budget requirements for industry-sponsored clinical trials.

Action 4: Establish alignment with UW Medicine Policy on subject payment for a single Cancer Consortium policy.

Action 5: Develop patient access supported guidelines (travel, lodging, food, wages, etc.) for investigator-initiated studies.

Ensure that all clinical and research materials are accessible and understood by patients who read and speak languages other than English.

Action 1: Define translation requirements for all studies and patient-facing materials.

Action 2: Based on outcome of Action 1, define resource allocations to meet the translation requirements.

Action 3: Review and update scheduling and rooming practices to adequately account for time needed to set up and complete appointments for patients that require interpreter services.

HESC Patient Experience (PX) & Outcomes Pillar for FY24-FY27

Goal: Analyze disparities within our patient population, including the identification of root causes, and address inequities in policies and practices to close gaps.

Implement, sustain and utilize robust data collection systems, artificial intelligence techniques and data analysis tools to gather actionable information and design quality improvement interventions based on patient demographics, satisfaction, treatment outcomes and healthcare utilization.

Action 1: Meet Quality and clinical goals for patient-reported demographic collection for new and returning patients across all Fred Hutch Cancer Center clinic sites.

Action 2: In FY25, Quality and clinical dashboards to stratify metrics, where appropriate, by patient demographic domains: race, ethnicity, age, gender identity, sexual orientation, and language.

Action 3: Analyze and review patient satisfaction data with a health equity lens to identify any disparities in care and improve the patient experience.

Action 4: Develop a health equity dashboard to monitor progress in eliminating and closing gaps in health disparities.

Action 5: Regularly review dashboards and conduct health equity analyses to identify potential disparities.

Address non-financial barriers to care that result in access, treatment, or outcomes disparities.

Action 1: In FY24-25, reduce pain-related ED visits by 5% to address ED overutilization disparity of Black/African American and Asian patients when multiple visits are considered.

Action 2: Utilize social determinants of health (SDOH) screening data to prioritize and allocate resources to supportive care services. 

Action 3: Over the next three fiscal years, allocate increasing budgets for translation of critical clinical and research material. Specifically, allocate $50,000 in FY25, $75,000 in FY26 and $100,000 in FY27 in our commitment to addressing language barriers in clinical care and research.

Action 4: By FY27, significantly increase our presence in the south-end community (South King County and beyond) by expanding our prevention and screening services to help reduce access barriers. 

Improve patient access by exploring and establishing sustainable solutions to address patients’ financial barriers to receiving treatment at Fred Hutch.

Action 1: Advocate for adequate resources to support patients with pending Medicaid status to receive diagnostic treatment and work-up. 

Action 2: Advocate for ongoing resources to maintain and grow funds that maximize total aid available to patients for barriers to standard of care.

Action 3: Identify and engage in regional partnerships with healthcare providers, community organizations, and government entities to develop a referral system for underserved patients with new cancer diagnoses.

Foster a culture of equity, inclusion and safety by sharing high-level trends of patient-related bias incidents, and the specific impact and cultural changes resulting from these reported incidents.

Action 1: Develop trend reports specific to patient-reported incidents, outlining the types and frequency of bias incidents. Share these reports with stakeholders and leadership. Communicate the steps being taken to address and prevent such incidents in the future.

Action 2: Assess the impact of bias reporting on patients, both individually and collectively.

Action 3: Establish continuous process improvements specifically focused on patient care and addressing bias. Regularly assess the effectiveness of strategies in addressing patient-reported incidents and adjust approach as needed.

HESC Community Engagement & Outreach Pillar for FY24-FY27

Goal: To promote health equity by reducing the burden of cancer and other infectious diseases  
in Fred Hutch's catchment area and beyond.

Improve health equity by engaging patients and community members to build trusting relationships, bidirectional partnerships and authentic and collaborative programming.

Action 1: In FY25, build and improve trust with underserved communities by creating intentional spaces for community-led initiatives, strengthening the OCOE Regional Community Advisory Boards and supporting current community engagement efforts that already exist across the Center.

Action 2: In FY25, provide technical and administrative assistance, where appropriate, to strengthen the capacity of community-based organizations that are rooted in and trusted by our communities to provide cancer and infectious disease prevention education, advocate for specific communities’ healthcare needs and make informed decisions on specific communities’ health.

Action 3: By end of FY26, increase patient, caregiver, and community representation on advisory and engagement boards and councils to at least 25% of membership, reflecting the diversity of Fred Hutch patients and communities served within the catchment area.

Increase awareness and understanding of cancer prevention, screening, and treatment options among Indigenous communities through collaborative and targeted outreach and education initiatives.

Action 1: In FY25, conduct a landscape analysis of programs, initiatives and departments conducting outreach and engagement with Indigenous populations to develop strategies for coordinated collaborative outreach and education efforts.

Action 2: Starting in FY25, integrate culturally informed approaches that strengthen connections between the Consortium and community.

Action 3: Facilitate conversations and create space for Tribes to share their definitions, experiences, barriers and goals related to health equity during Tribal Health Summit (2024-2029) sessions.​

Action 4: Starting in FY25, partner with and center tribal community voices, including tribal organizations with Comprehensive Cancer Plans (South Puget Inter Tribal Planning Agency and Northwest Portland Area Indian Health Board).​ 

Increase education and awareness about cancer and related diseases services available to the community.

Action 1: By end of FY25, launch or establish a virtual resource repository with information about healthy behaviors, recommended cancer screenings and vaccinations, treatment options, available resources and local health services to community members throughout the catchment area. 

Action 2: Collaborate with BIPOC communities and community-based organizations, tribal nations and government agencies to understand social determinants of health to facilitate access to resources, cancer screening, prevention and treatment especially where Fred Hutch doesn’t provide services.

Include the community in the process of developing engagement and outreach goals and metrics. 

Action 1: Plan and develop opportunities for Fred Hutch clinicians and researchers to engage with patients and community members to foster trust and collaboration.

Action 2: Starting in FY25, use Community Health Needs Assessment (CHNA) and community feedback (interviews, focus groups, symposiums, etc.) as tools to identify community concerns, understand community priorities and inform community engagement and outreach programming.

Action 3: Based the outcomes of Actions 1 and 2, develop CE-O specific goals and metrics for the HESC dashboard.

Action 4: Based on Action 2, develop the 2025 Community Benefit Implementation Plan.