Products and Services for Cancer Patients
Shine Store
Phone: 206.606.7560 (Store front phone number)
Email: retail@fredhutch.org
Fax: 206.606.7167
- Shine is open Monday - Friday 9 am - 6 pm and Saturday 10 am - 4 pm
- All oncology fittings require an appointment
Location:
207 Pontius Ave. N.
Seattle, WA 98109
(just around the corner from REI)
Free shuttle from South Lake Union Clinic buildings
The Shine store offers essential oncology products, services and guidance. Many of the products are custom measured and personal, requiring your presence in the store. Shine offers delivery and is not an online retailer.
The Shine staff are collaborative partners guiding you through an unfamiliar process in a friendly and non-clinical atmosphere. Our knowledgeable and approachable team knows the questions to ask and can recommend products and educate you about those things you might not even know you need.
What makes our shop unique is the thoughtful gathering of necessary oncology products and supportive services that you can't typically find in one spot.
Fred Hutch is made up of an extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients. Shine is an expression of this mission in action – a unique destination where patient care and retail therapy overlap.
Your purchase helps support patient and family services at Fred Hutch Cancer Center. That's right, it's retail therapy that helps others.
100% of our profits benefit Fred Hutch patient and family programs.
Oncology Products
Shine offers products and services to support the cancer treatment and recovery experience.
We offer support and products for:
- Mastectomy
- Compression therapy
- Consultations
- Head coverings
- Wig fittings
- Sexual intimacy
- Skin health
- Apparel
New patients can expect to spend 60 to 90 minutes with a certified fitter to fill out paper work, be measured, and review and try out product. Private insurance typically covers two new bras every six months and prosthetics every two years.
Learn more about Oncology Products
Thoughtful Gifting
We have a selection of supportive healthy life style products
- Health eating and cookery
- Mind enriching activities
- Journaling
- Correspondence
- Accessories
- Cosmetics
- Small scale art
- Décor
Complimentary Wig Trim and Head Shaves
At Shine, we are pleased to offer complimentary wig trims and head shaves. Head shaves are performed by licensed cosmetologist.
An appointment is needed for head shaves to ensure that a licensed cosmetologist is on site at the time you'd like this service performed.
Only licensed professionals can perform head shaves.
Insurance Claims
Shine is happy to courtesy bill Medicare but is unable to bill Medicaid. We will gladly provide documentation upon request for your individual, private insurance claims. (Applicable for wigs, compression products, mastectomy products, and canes.)
Payment Methods, Including HSA Cards
Shine accepts Visa, Mastercard, and cash payments for products and services. We do not accept personal checks.
Return Policy
Edibles, sale items and goods processed for insurance are not returnable. All returns require the sales receipt and tags affixed, within 15 days of purchase. Defective merchandise is always returnable.
Please Note: Breast forms, bathing suits, undergarments, compression goods, intimacy items and wigs are non-returnable. Shine will accept returns of substandard (less than full quality for the particular item) or unsuitable items (inappropriate for the beneficiary at the time it was fitted or sold) from beneficiaries.